Jump to content
Special offer in stock: Glass drinking straws from EUR 18,95 / 50 pieces. COVID-19 rapid test, lay test from 0,69 euros / piece.
Special offer in stock: Glass drinking straws from EUR 18,95 / 50 pieces. COVID-19 rapid test, lay test from 0,69 euros / piece.

Terms & Conditions

Terms & Conditions

1. Scope

Our online shop is aimed exclusively at entrepreneurs. In addition to checking your entrepreneurial status as part of the order process, we are entitled to request proof of your entrepreneurial status by submitting suitable and current documents, e.g. extract from the commercial register or business registration.

These terms and conditions also apply to future business relationships without our having to refer to them again. If the entrepreneur uses conflicting or supplementary general terms and conditions, their validity is hereby contradicted; they only become part of the contract if we have expressly consented to this.

2. Contractual partner, conclusion of contract, correction options

The purchase contract is concluded with: ELB Media UG (limited liability), Oberhachinger Str. 17, 82031 Grünwald.

The presentation of the products in the online shop is not a legally binding offer, but a non-binding online catalog. You can put our products initially without obligation in the cart and correct your input before submitting your binding order at any time, by providing this in the order process and use explained proofing tools. By clicking on the order button you place a binding order of the goods contained in the shopping cart. Confirmation of receipt of your order will be made by e-mail immediately after sending the order.

When the contract is concluded with us depends on the payment method chosen by you:

Invoice via Klarna, financing via Klarna, Shopify Payments
We accept your order by sending a declaration of acceptance in separate e-mail or by delivering the goods within two days.

Prepayment
We accept your order by sending a declaration of acceptance in separate e-mail within two days, in which we give you our bank details.

Apple Pay
During the ordering process you will be redirected to the website of the online provider Apple. There you can enter your payment details and confirm the payment order to Apple. After placing the order in the shop, we ask Apple to initiate the payment transaction and thereby accept your offer.

Invoice via Klarna, financing via Klarna, Shopify Payments
We accept your order by sending a declaration of acceptance in separate e-mail or by delivering the goods within two days.

Prepayment
We accept your order by sending a declaration of acceptance in separate e-mail within two days, in which we give you our bank details.

Apple Pay
During the ordering process you will be redirected to the website of the online provider Apple. There you can enter your payment details and confirm the payment order to Apple. After placing the order in the shop, we ask Apple to initiate the payment transaction and thereby accept your offer.

Credit card, credit card through Klarna
We accept your order by sending a declaration of acceptance in separate e-mail or by delivering the goods within two days.

Klarna PayNow direct debit
By submitting the order, you give the online provider Klarna a direct debit mandate. Klarna will collect the invoice amount from your bank account. Klarna will inform you of the date of the account debit within two days after we have received your order (so-called prenotification). This creates the contract with us.

PayPal, PayPal Express
In the order process you will be redirected to the website of the online provider PayPal. There you can enter your payment details and confirm the payment order to PayPal. After placing the order in the shop, we request PayPal to initiate the payment transaction and thereby accept your offer.

Immediately by Klarna
After placing the order, you will be redirected to the website of the online provider Sofort GmbH, where you confirm the payment order. This is the contract with us.

Google Pay
During the ordering process you will be redirected to the website of the online provider Google. There you can enter your payment details and confirm the payment order to Google. After placing the order in the shop, we ask Google to initiate the payment transaction and thereby accept your offer.

Giropay
After placing the order, you will be redirected to the website of your bank, where you will confirm the payment order to your bank. This creates the contract with us.

Amazon Pay
In the ordering process you will be redirected to the website of the online provider Amazon before the end of the order process in our online shop. There you can choose the delivery address and payment method stored on Amazon and confirm the payment order to Amazon. Afterwards you will be redirected to our online shop, where you can complete the order process. After submitting the order, we will ask Amazon to initiate the payment transaction and thereby accept your offer.

Cash payment at pickup
We accept your order by sending a declaration of acceptance in a separate email within two days.

You can cancel your order by means of a written declaration within one day of the conclusion of the purchase contract. The cancellation is subject to our written consent, as we have automated processes in order processing depending on the supplier. You will receive a written answer from us within two days. Depending on the supplier, we charge a cancellation fee of a minimum of 15% to a maximum of 30% of the gross purchase price plus statutory sales tax. The reimbursement of the purchase price minus the cancellation fee will only be made via bank transfer.

3. Contract language, contract text storage

The language (s) available for the conclusion of the contract: German

We store the contract text and send you the order data and our terms and conditions in text form. You can view the contract text in our customer login.

4. Terms of delivery

In addition to the stated product prices shipping costs may still apply. For further details on any applicable shipping costs, please refer to the offers.

We only deliver by shipping. Unfortunately, a self collection of the product is not possible.

We do not deliver to pack pick up stations.

If the product you have ordered is not available from us because we are not supplied by our reliable supplier through no fault of ours despite placing a congruent order, we will inform you immediately in the order confirmation. We are thereby released from our obligation to perform and can withdraw from the contract. If you have already made payments, we will reimburse you immediately.

Subject to self-delivery, we will ensure fast delivery. If part of the order cannot be delivered immediately because we are not delivered on time from our reliable supplier through no fault of ours despite placing an identical order, we will deliver the remaining goods without recalculating the shipping costs, provided this is reasonable for you.

5. Payment

You agree to the transmission of all invoices by email. The consent can be withdrawn at any time. In the event of default in payment, we reserve the right to charge you the statutory default interest in the amount of nine percentage points above the base rate as well as a flat rate of 40 euros. This does not affect further claims.
In our shop, the following payment methods are generally available: Prepayment, cash on collection, credit card, direct debit via Klarna, invoice via Klarna, financing via Klarna, credit card via Klarna, PayPal, PayPal Express, Amazon Pay, Apple Pay, Giropay, Google Pay, Shopify Payments

You are only entitled to a right of set-off if your counterclaim is in a reciprocal relationship with our main claim, is not disputed by us or has been legally established.

You are only entitled to a right of retention if your counterclaim is based on the same contractual relationship.

6. Retention of title

We reserve title to the goods until all claims from an ongoing business relationship have been settled in full. You may resell the reserved goods in the ordinary course of business; You assign all claims arising from this resale - regardless of a combination or mixing of the reserved goods with a new item - in the amount of the invoice amount to us in advance and we accept this assignment. You remain authorized to collect the claims, but we may also collect claims ourselves if you fail to meet your payment obligations.

If you combine, mix or process the reserved goods with other objects, we acquire co-ownership of the new object in the ratio of the value of the reserved goods to the other processed objects at the time of the combination or mixing or processing. If your thing is to be regarded as the main thing, you have to transfer proportional co-ownership to us. At your request, we will release the securities to which we are entitled insofar as the value of the securities exceeds the claims to be secured by more than 10%.

7. Transport damage

The risk of accidental loss and accidental deterioration shall be transferred to you as soon as we have delivered the item to the shipper, the carrier or the person or institution otherwise responsible for carrying out the shipment. For merchants, the duty to inspect and to reprimand is regulated in § 377 HGB. If you refrain from doing so, the goods are deemed to have been approved, unless they are defects that were not identifiable during the inspection. This does not apply if we have fraudulently concealed a defect.

8. Warranties and Guarantees

Unless otherwise expressly agreed below, the statutory right to liability for defects applies. The sale of used items takes place under the exclusion of any warranty. The following applies to the sale of newly manufactured items: The limitation period for claims for defects is one year from the transfer of risk; the statutory limitation periods for the right of recourse according to § 445a BGB remain unaffected. Only our own information and the manufacturer's product descriptions, which were included in the contract, apply as an agreement on the quality of the goods; We assume no liability for public statements by the manufacturer or other advertising statements. If the delivered item is defective, we initially provide a guarantee, at our discretion, by eliminating the defect (subsequent improvement) or by delivering a defect-free item (replacement delivery). The above restrictions and shortened deadlines do not apply to claims based on damage caused by us, our legal representatives or vicarious agents
• In case of injury to life, body or health
• in case of intentional or grossly negligent breach of duty as well as malice
• in the case of breach of essential contractual obligations, the fulfillment of which enables the proper execution of the contract in the first place and on whose compliance the contractual partner can regularly rely (cardinal obligations)
• as far as the scope of application of the Product Liability Act is opened or
• as part of a guarantee promise, if agreed.

Customer service: 089 41418360 (365 days a year)

9. Liability

For claims based on damages caused by us, our legal representatives or agents, we are always liable without limitation
• In case of injury to life, body or health
• in case of intentional or grossly negligent breach of duty
• with guarantee promise, as far as agreed, or
• as far as the scope of application of the Product Liability Act is opened.

In the event of a breach of essential contractual obligations, the fulfillment of which is a prerequisite for the proper execution of the contract and on the observance of which the contractual partner may regularly rely (cardinal obligations) due to slight negligence on our part, on the part of our legal representatives or vicarious agents, the liability shall be limited to the amount of the damage foreseeable at the time of the conclusion of the contract, the occurrence of which must typically be expected.

Otherwise, claims for damages are excluded.

10. Code of Conduct

We have submitted to the following codes of conduct:
- Trusted Shops
- https://www.trustedshops.com/tsdocument/ TS_QUALITY_CRITERIA_de.pdf

11. Final provisions

German law applies to the exclusion of the UN purchase law.

In the sense of the German Commercial Code, you are a merchant, a legal entity under public law or a special fund under public law, and for all exclusive jurisdiction disputes, contractual relationships between us and between you are our place of business.


Terms & Conditions created with the Trusted Shops Right copywriter in cooperation with FÖHLISCH lawyers.